If an error is displayed when you press a remote control button related to network services such as YouTube™ or Netflix, check whether the TV is connected to the Internet correctly.For the X70, X70G, X70F, X73F, W66F, W61G, W66G, W62G, W67G, W61F, W66F, W62F, W67F, X70E, X72E, W75E, W77E, W61E, W66E, W62E, W67E series TVs: If the remote control is not working after updating the TV system software, refer to the After updating the TV system software, the remote control is not working or the TV is not responding to the remote control article.IMPORTANT: Our TV remotes are intended to be used for our Sony TVs / Sound bars and selected setup boxes.
Check the Applicable Products and Categories section of this article before starting these steps. IMPORTANT: This article applies only to specific products and/or operating systems.
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